Face Recognition Robots | Revolutionise Travelers’ Experience at Airport in UAE

Face recognition technology completes the passenger verification process by cross-matching online videos and images, matching them with faces in pre-existing databases according to the user’s facial features and skin texture. Face recognition systems at Dubai Airport in UAE witnessed 21.55 million travelers in 2022, a sharp increase from 12 million passengers in the previous year. 

The face recognition market is driven by improving individual productivity to reduce human intervention and save time. From providing security at airports to social media or law enforcement agencies, the face biometric verification system has proved important and is definitely a future part. 

Key Takeaways

• Facial recognition technology uses digital images and videos to compare with pre-recorded databases according to their facial features.
• Face recognition addresses passenger inquiries at Abu Dhabi Airport.
• Face recognition robots capture 80 facial features from different points and convert them into distinctive face signatures. 

What is a Face Recognition Robot?

Facial recognition robots are becoming standard in the digital age as more firms want to secure their customers through advanced verification systems. The robot has a face recognition system to recognise persons by capturing their facial features. They are used for various different reasons, including: 

• Customer Service 

Robots can meet and greet clients, provide quick assistance and information, and customise social interactions according to another person’s identity. 

• Surveillance 

Robots use face recognition services to detect suspicious users and recognize the authorised workforce. 

• Remote Monitoring

In UAE airports, these face recognition robots are customised for specific tasks, such as standing like a guard at exit and entry points, to provide accessibility to scammers. They also strengthen the user experience by portraying relevant information and content. These robots are under development in UAE and raise fee issues related to potential misuse, privacy, and biases. 

How do Face Recognition Robots Work? 

Facial recognition robots work on the following basic steps:

1. The robot recognises every face with a few nodal points and takes different measurements after capturing individual faces in real-time using a video or image. This captures features such as nose length, how deep a person’s eye sockets are, nose width, distance between checks, and face length from chin to forehead. The robot will capture 80 different face measurements.

2. Face recognition robot converts information into face signatures and then convert this information into mathematical representations that portray a distinctive facial signature. Then, automatically compare unique individual signatures with the pre-recorded information in a database within a few seconds.

Wide Acceptance of Face Recognition System in the UAE

The UAE government has shown incredible support in the development of face recognition technology by implementing face biometric verification solutions across different industries to verify individual identity, avoiding paperwork and saving time. The UAE Ministry of Interior, in his tweet, also stated that they will expand and facilitate financial transaction completion processes. Face recognition is used in a few private sectors to authenticate the user’s personal identity rather than submitting a lot of paper documents. 

The UAE will introduce facial recognition technology to complete government transactions instead of using a physical ID card

https://t.co/At4ZoEhe5g

— Dubai Media Office (@DXBMediaOffice) February 14, 2021

Biometric verification will reduce the need for any traditional means of authentication, including official documents that provide seamless and secure verification procedures and enhance services. Face recognition helps users to get remarkable outcomes on ad campaigns, law enforcement, shopping centers, understand audience-level interest in retail stores. 

Gitex Global Exhibits Kiosks in UAE

At an exhibition of Gitex Global, a Kiosk was introduced that allows UAE residents and nationals to complete their biometrics procedures and renew their passports at any time. Behind the model project is Identity, Citizenships, Customs and Ports Security (ICP), which will implement kiosks in different locations in the country, specifically malls and airports. In the first trial, visitors and residents will provide their biometrics through the kiosks, eradicating the need to schedule an appointment with the ICP service center. At the kiosk, a printer will permit UAE visitors and nationals to print visas and passports. To get sim cards, visitors can also do biometrics to be recognized as legitimate persons. The kiosk can also capture images, signatures, and fingerprints. 

Watch a Live Demo of how face recognition works at the Airport

Face Recognition Robot Improves Passenger Experience at Abu Dhabi Airport 

Face recognition robots expedite the customs procedure and address passengers’ questions at Abu Dhabi Airport. Robots have different sensors and advanced cameras that can quickly analyze facial imprints and body language up to six meters away from many individuals. Robots will also reduce the language barrier by effectively communicating in their native language and quickly determining gender and age verification to speed up the custom procedure. One of its primary benefits is determining client satisfaction and speeding up the customs process through face recognition. The robot was displayed in 2023 Gitex Global at the Dubai World Trade Centre. 

Face Recognition Enhances Travel Experience 

The Midfield Terminal Building is the first worldwide airport to do biometric verification at all touchpoints. The face recognition technology will offer passengers a “curb-to-gate” orderly, smooth, and contactless facility. Clients will also experience shorter wait times and queues. Development in phase one of face recognition at Abu Dhabi Airport portrays their commitment to reshaping the passenger experience. 

UAE Implemented Face Recognition to Verify Passengers 

The advanced biometric technology enables airports to provide quality service to passengers. Khaleej Times stated that the UAE implemented a face recognition service at Abu Dhabi Airport in December 2022, requesting passengers to use their faces as boarding passes rather than tickets, and this new program has been implemented in a few airports. Abu Dhabi will also launch AI solutions for self-service baggage checkpoints, boarding gates, and immigration e-gates before installing them at every airport. 

Face recognition technology will facilitate stress and hassle-free travel at every step, which is the future airport’s backbone. Passenger’s face will be their boarding pass soon, ensuring a seamless travel experience. 

Ibrahim Al Mannaee states that implementing AI biometrics is an essential component of the Emirate’s digital revolution plan, and the UAE’s primary goal is to have the most electronic airports. After completing this project, it will be one step closer to reality. Abu Dhabi airport will be the first airport in the state to implement face recognition technology at every passenger touch point. 

In the future, they will deliver convenience, service excellence, and efficiency. UAE will use biometric technology at every step of the traveler’s journey, ensuring a secure and trouble-free trip for everyone worldwide. High-tech cameras are installed at passport control, boarding gates, business class lounge, and self-service luggage drop to investigate passenger data. 

Facia’s Face Recognition Technology Provides Seamless Travel Experience 

Facia face recognition technology revolutionizes airport procedures by providing a more convenient, secure, and faster travel experience by speeding up boarding and reducing congestion and queues, specifically during peak hours. 

Their systems also recognise criminals or suspects quickly, helping airport security. The passenger experience will also improve due to the contactless boarding process, especially for health-concerned passengers. Face recognition technology is potentially being tried and applied as a substitute for traditional boarding passes at UAE airports. 

Transform Passenger Experience through Facia’s face recognition technology! Contact us today.