Self-Service Account Recovery Seamless self-Service Account Recovery Lost access? Recover instantly with biometric account recovery. Instant, secure account recovery. No more waiting for support. Simply verify your identity with a quick facial scan and regain access without any hassle. Request a Demo Old Account Recovery Methods Are Slow and Frustrating Forgotten passwords waste time and frustrate users. Traditional resets and security questions are slow, unreliable, and put personal data at risk. AI-Powered Identity for Shared Access Facia Makes Account Recovery Effortless Stop waiting for password resets. Facia delivers instant biometric account recovery. With real-time liveness, your face is the only key, blocking impersonation and securing your account in seconds. No stress. Just instant, secure access. Initiate Recovery Liveness Check Access Restored Try Now Why Facia's Self-Service Recovery Is the Best Option Quick Access Skip delays from emails, OTPs, and resets. Get immediate access via facial recognition. No more waiting for support Instantly recover your account without relying on call centers Industry-leading security 3D Liveness ensures only you regain access, blocking identity fraud & unauthorized use. Effortless Process Easy to use. Simply verify your face and you’re back in. Cut support costs Reduce password-related tickets and save up to $70 per reset Secure Recovery No questions, no hassle. Just a simple, secure facial scan. Did you know? According to Statista, 56% of employees reset at least one password every month, meaning over half of support tickets are related to account access issues. Effortless Recovery in Any Environment Retail and POS Systems Retail and POS Systems Employees often forget passwords, causing checkout delays. Facia’s facial recognition lets retail staff instantly recover access, ensuring smooth, continuous operations. Remote Work and Employee Portals Remote Work and Employee Portals Remote workers face downtime due to forgotten passwords. Facia’s facial recognition enables secure, instant account recovery from anywhere, reducing downtime and improving productivity. Healthcare Systems Healthcare Systems Medical staff lose critical time when locked out of systems. Facia’s 3D liveness detection allows healthcare workers to quickly regain access, ensuring fast patient care without delays. Banking & Financial Institutions Banking Desks & Microfinance Units Security questions and password resets expose financial data to fraud. Facia’s facial verification ensures only authorized users regain access instantly, protecting sensitive financial data. Educational Platforms Educational Platforms Students and educators lose access to learning platforms when passwords are forgotten. Facia’s face authentication lets users instantly recover access, ensuring uninterrupted learning. Trusted and Certified for Compliance Frequently Asked Questions Find answers to your most common questions in our FAQ section. What is Self-Service Account Recovery? Self-service account recovery is a secure process that allows users to regain access to their accounts without IT or admin support. It typically involves identity verification steps to confirm the user before resetting credentials or unlocking access. How long does the self-service account recovery process take? Just a few seconds. Facia verifies the user instantly and restores access without waiting for IT. How does self-service account recovery handle identity verification for high-security roles? High-security roles can use stricter verification flows. Facia performs 3D liveness checks to ensure the user recovering the account is physically present and genuine, adding stronger protection for sensitive roles. How secure is the self-service account recovery process for organizations? Self-service recovery with Facia is highly secure because identity is verified biometrically rather than through vulnerable credentials. Liveness detection helps reduce risks such as credential theft, social engineering, and account takeover. How does Facia prevent unauthorized access during self-service account recovery? Facia uses 3D liveness detection to confirm that the person attempting recovery is real and matches the authorized user. This prevents attackers from using photos or stolen credentials to reset accounts. Recent Resources 18 Nov 2025 7 minutes read What Happens When CRM Meets Face Recognition in Retail? Retailers have mountains of customer data, but is it... View More View More 12 Nov 2025 9 minutes read How Affordability Checks Safeguard Players and Ensure iGaming Compliance When a fun game turns into uncontrolled spending, it... View More View More 07 Nov 2025 7 minutes read Why Businesses Are at Risk from Facial Recognition Bias? Facial recognition is not simply another tool in the... View More View More