Customer Onboarding for Enterprises
Customer Onboarding Solutions for Smarter Identity Verification
Facia simplifies the customer onboarding process for enterprises with identification, verification and screening of users in one place.
The Onboarding Challenge
Digital Customer Onboarding Is Broken.
We Fixed It
Legacy onboarding flows are slow, fragmented, and prone to drop-offs. Enterprises face high friction, compliance risks, and operational inefficiencies.
Facia transforms customer onboarding ideas into a single, secure, real-time experience.
Facia’s Unified Customer
Onboarding Software
Three Core Checks, One Simple Flow.
Liveness Detection
Prevent deepfakes, photos, masks & other spoofs with sub-second liveness detection
Document Verification
Capture and verify global IDs with real-time document data extraction and validation
AML Screening
Screen users against global watchlists, PEPs, and sanctions in real time
3D Liveness Detection
Facia’s AI-powered passive liveness detection ensures the user is physically present — not a photo, video, mask, or an AI-generated deepfake. With zero friction and no user prompts, it runs silently in the background and completes in under 1 second.
Document Verification
Facia automatically scans and extracts data from government-issued IDs in real time. The system validates document authenticity and checks for tampering, expiration, and formatting anomalies across 10,000+ ID types.
AML Screening
Screen users instantly against 216+ sanction regimes, 2.6M PEP profiles, and 3500 watchlists. Facia’s AML engine updates in real-time and flags high-risk users before they enter your ecosystem. So you stay compliant without manual overhead.
The Facia Experience
Integration
We offer detailed documentation for integrating our customer onboarding system without any hassle
Customisability
We empower organisations with custom verification & authentication solutions
Reliability
We offer multi-region server availability; thereby ensuring high availability and zero percent downtime
User-driven
We follow a user-driven design philosophy thereby optimising user-experience
Support
We offer 24/7 support via email, phone, and live chat
Privacy
We are compliant with GDPR regulations and offer on-premise solutions
Seamless Integration with Facia's Customer Onboarding Tool
Plug Facia into your onboarding flow in minutes — not weeks.
Our RESTful APIs, mobile & web SDKs, and clear documentation make integration smooth, whether you're building from scratch or adding to an existing system.
- Backend APIs for full control
- Mobile & web SDKs for native experiences
- Real-time support if you need help
Ready to transform your user onboarding experience?
Request a DemoFrequently Asked Questions
Customer onboarding is the modern, digital process of enrolling new customers into a database after verifying their identity, and ensuring that they are not involved in any activity that would go against the organization or government’s regulations.
It often involves multiple steps, including verifying that the person is physically present (especially in remote onboardings), verifying documents for authenticity, and performing checks for aml compliance.
Digital customer onboarding is a fundamental step to ensure that a company’s system is not being used to conduct fraud. It helps to ensure regulatory compliance, and build trust in the organization. This helps organizations to reduce risks, while maintaining a smooth customer experience.
Facia provides a unified, all-in-one solution for customer onboarding that combines three critical checks: liveness detection to confirm that the user is physically present; document verification to validate the authenticity of identification documents; and AML screening to flag high-risk individuals.
Yes, if you use a reliable solution like Facia. Facia is known and certified for exceptional security in all of its offerings, including its customer onboarding solution. Such companies handle all data with strict privacy protocols to ensure compliance and user privacy and security.
Facia is one of the leading tools used for customer onboarding. It streamlines identity verification, facial recognition, and document checks, enabling businesses to onboard customers quickly, securely, and with full compliance.
AI automates customer onboarding by using technologies like facial recognition, document verification, and liveness detection. It streamlines identity checks, reduces manual effort, minimizes errors, and enables faster, more secure onboarding experiences.