Case Study – ABC

Leading cryptocurrency exchange ABC is partnering with Facia, a leading Know Your Customer (KYC) and Anti-Money Laundering (AML) platform, ensuring ABC’s continued customer growth and compliance with imminent new EU regulation of crypto-assets.

Leading cryptocurrency exchange ABC is partnering with Facia, a leading Know Your Customer (KYC) and Anti-Money Laundering (AML) platform, ensuring ABC’s continued customer growth and compliance with imminent new EU regulation of crypto-assets.

Efficient customer experience

According to Digital Banking Report, the account abandonment rates correlate with the duration of the process. Apparently, the more time a client spends on the application, the higher the chances that they will quite the process. If the process takes more than 10 minutes, the abandonment rate increases by 40%.